JoiPhone
VoIP service for a bargain price.
Summary
JoiPhone is a fairly new player in the VoIP market. They are determined to make a splash by offering the most comprehensive array of features available for the lowest price. Although the personal interface does not contain the bells and whistles of other providers, it is completely functional and offers flexibility from all corridors.
Pros
- Pay one year in advance for extra savings
- Large menu of features of available
- Company in business nearly ten years
- Positive customer reviews, and excellent customer service
Cons
- Not all features are free, have monthly fees
- Web site is busy and difficult to navigate
Expense
JoiPhone is trying to make their service the best VoIP bargain around. Prepay for a year and get packages starting at $8.95/month. The great news about this bargain price is that there is no contract to sign and no penalty for cancellation (they just pro-rate the unused amount back to you).
JoiPhone has a month-by-month program as well, wherein you receive the first two months at the $8.95/mo. price and service thereafter is $17.95/mo. This package allows unlimited local and long distance calling within the USA and, surprisingly, to Buenos Aires, Canada, Ireland, Portugal, Singapore, Spain, Cyprus, Denmark and the United Kingdom. When this special offer expires the regular price is still reasonable. Pre-pay the year for $16.95/mo. or $19.95/mo. on a month-to-month basis.
There is also a VoIP business plan available for $29.95/mo. when pre-paid for one year or $32.95/mo. on a month-to-month basis.
Add-on features available from JoiPhone are also reasonably priced when you pre-pay for one year:
- $1.95 for a virtual phone number
- $2.95 for a toll free number
- $4.95 for an auto-attendant voicemail line
- $4.95 for an additional phone line with local calls and $9.95 for the same extra line with unlimited calling.
Features
As stated, JoiPhone is feature-rich, including:
- Dedicated voicemail
- Call forwarding
- 3-way calling
- Block call waiting on all calls
- Follow-me” and Hunt-me features
- Voicemail notification via email
- Voicemail forwarding
- Call waiting music
Common Misspellings
JoyPhone, Joy Phone, JoiPhones, JoyFone, Joy Fone
Tonya: I like a smaller, younger company because I felt that there customer service was extraordinary. There trying to get their name out there in a good light.
Steve: Worst customer service in the world. While cheap, you get what you pay for. I would avoid this one if I were you.
Alex: I have used JoiPhone as my primary home phone for over 1 year. I can not say enough good things about JoiPhone. I brought most of my friends and family to JoiPhone and I only get good feedback. JoiPhone even upgraded my adapter to a 4port Cisco router for free. The only time I had issues with my phone was few hours this past Saturday. But overall JoiPhone is more reliable then my old home phone, and I only pay $9 per month including unlimited long distance. Alex
Przemyslaw: I have had joiphone for about 5 months now and I'm very happy with the quality of service and the price. Before switching I had Vonage (best user interface, great sound quality but most expensive), PowerPhone (Great service, great customer service but you have to pre pay to get a good price which I can't do after loosing money to Sunrocket). JoiPhone has same sound quality as vonage or powerphone with my 3Mb dsl internet connection, good features but somewhat updated user interface or web interface to change the setting compared to vonage. Also I had to play with my router settings to get good sound quality when calling Poland. I have their Joi to world plan which includes 800 minutes to select countries which I call often for $19.99 (total with taxes $22.78) with unlimited calling in USA and Canada. Tech support is ok depending who u speak to but there is nobody to talk at billing if you have a problem (email support only with delayed replys from my experience). Overall I'm happy with the service (excellent voice quality) and the price.
