VoIP News & Information

CallCentric is a service that uses an internet connection and software on your computer to phone people world-wide (specifically over 35 countries) for nominal fees or to other CallCentric members for free. CallCentric users may also opt to use a telephone adapter in place of the required software. Adapters are not available through the website but the Voice over Internet Protocol (VoIP) program is compatible with a number of ATAs. According to reports, the programs are not always compatible with Mac and PCs are the preferred platform.

Users may opt for a few different payment plans. The pay as you go package is suggested for those who will use the system on a limited basis, and for frequent users there is an unlimited usage program. CallCentric also offers business rates for companies and professionals to purchase and use. Payment programs are available internationally or domestic.

CallCentric also offers numerous features for the program’s users. Four-way calling is available to conference call in additional numbers or users. 911 and emergency support is also available. Standard phone service features such as call waiting, speed dialing and click2 dialing are offered as well.

Fax reception is also great feature, especially useful to those engaging in the business plans. Users may send up to 100 faxes and the faxes may also be delivered to an email address instead of another fax machine in PDF formatting. Faxes are stored for 60 days, however, the service is not guaranteed as fax configurations are described as complicated by the company.

CallCentric finally additionally offers the ability for users to leave voicemail messages that will be then transcribed to email communication, a feature rarely found with other VoIP providers.

If users have software, internet connection or programming confusion there is a support element to the website to provide trouble shooting.